Professional Summary
IT Administrator and Simulator Technician supporting military rotary-wing training systems and enterprise IT environments for the FSTSS program. Experienced in troubleshooting Linux and Windows infrastructure, networked hosts, simulators, visual and instructor subsystems, and live customer-facing test events. Familiar with version control, Jira, and test engineering procedures, with hands-on experience in scripting, network diagnostics, secure system support, and cross- functional technical operations
Skills
- Simulation & Test Support: Simulator troubleshooting, image generator and IG software support, scenario creation, scenario validation, acceptance events, OneSAF, avionics and subsystem support, test engineering procedures
- Systems & Infrastructure: Linux administration, Windows administration, user account management, server support, storage, virtualization, updates and patching, secure configuration
- Networking & Security: Routing and switching, SSH-based diagnostics, fiber diagnostics, circuit health monitoring, network troubleshooting, risk mitigation, security posture support
- Tools & Workflows: Bash scripting, Python scripting, diagnostics automation, technical documentation, version control, Jira, customer coordination
Professional Experience
IT Administrator & Simulator Technician | AVT Simulation | June 2025 - Present | Ft. Rucker, AL & Orlando, FL
- Triaged and resolved issues across military rotary-wing simulators subsystems as a part of the FSTSS program with the US Army. Including image generators, visual systems, instructor stations, and supporting IT infrastructure.
- Administered a testing facility of over fifty on-premises servers for a hundred-million-dollar military simulation contract.
- Resolved technical issues in real time during high-stakes customer demonstrations, evaluations, and acceptance events.
- Managed Linux and Windows systems, user accounts, updates, and networked simulator hosts in a controlled training environment to support development and daily testing.
- Coordinated patch cycles and engineering change across simulator hosts, reducing configuration discrepancies between sites and keeping systems up to date with program requirements.
- Used Bash and Python to improve workflows, increase efficiency, and support diagnostics; familiar with version control, Jira workflows, and test engineering procedures.
- Ensured DoD security posture by applying STIG requirements, performing vulnerability analysis, and triaging findings for remediation.
NOC Technician | Uniti Fiber | Arpil 2025 - June 2025 | Mobile, AL
- Triaged network-impacting events and monitored fiber circuit health, alerts, and operational performance metrics.
- Effectively prioritized and responded to tickets and events to minimize customer downtime and ensure SLA adherence.
- Performed SSH-based diagnostics and configuration support on routers and switches to help isolate faults and restore service.
- Coordinated with field technicians during repairs and escalations to improve network stability and minimize downtime.
- Documented troubleshooting activity to support internal knowledge bases, improve future resolution, and ensure contractual compliance.
Education and Certifications
| Program | Institution | Status | Focus Area |
|---|---|---|---|
| B.S Software Engineering | Western Governors University | In Progress | Software Engineering |
| A.S. Science | Wallace Community College | Graduated | General Studies |
| CompTIA Security+ | CompTIA | Completed | Cybersecurity |
| CompTIA Network+ | CompTIA | Completed | Networking Fundamentals |
| CompTIA A+ | CompTIA | Completed | Information Technology |